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In the modern world of running a veterinary practice, convenience and efficiency are key. That's where AssisiPay* comes in, the comprehensive suite of products for all your payment needs that are already embedded into your Assisi software. Whether you're at the reception desk or out in the field, AssisiPay makes it simple for your customers to pay.

According to the World Animal Foundation , 52% or more than half of British adults own a pet, this accounts for animals of all kinds, with dogs making up 27% of pet ownership. Veterinary practices are seeing a significant increase in pet ownership post-Covid. At Assisi, we understand that technology can support veterinary practices with the solutions they need to adequately provide exceptional pet care. We are pleased to announce our official launch of the My Pet Health App which is designed to improve pet care management and the practice-client relationship. As a dedicated veterinary clinic or professional, your top priority is to provide the best care for your clients' pets, enhance your practice's efficiency and deepen your relationship with pet owners, By leveraging advanced technology, and seamless integration with existing practice management software, My Pet Health empowers veterinary clinics with the tools they need to keep their clients engaged in their pets' health and foster meaningful connections. In a 2011 study conducted by Bayer – the key factor driving clients to return for further visits was the establishment of a strong relationship with their vets. The study underscored the significance of driving personalised care and building meaningful connections between veterinary professionals and their clients, proving that fostering such relationships can lead to increased client loyalty and repeat visits.

Pet insurance plays a vital role in safeguarding the health and well-being of our beloved animal companions. However, navigating the complexities of insurance policies and claims processes can often be a time-consuming and cumbersome task for pet owners. We are thrilled to announce our latest integration with Agria Pet Insurance. This partnership aims to simplify the process of obtaining pet insurance directly from the Assisi platform. This integration brings a host of benefits to both veterinary practices and pet owners alike. Through this collaboration, pet owners can now conveniently explore and purchase pet insurance policies with vet practices using the Assisi platform. This eliminates the need for pet owners to search for insurance providers separately, saving them valuable time and effort. For veterinary practices, the integration streamlines administrative tasks by automating insurance-related processes. This integration ensures a smoother workflow and enhances the overall efficiency of veterinary practices. "We are delighted to partner with Agria Pet Insurance," Dean Moss, Product Director, of Assisi Veterinary Software. "This integration aligns with our mission of simplifying veterinary practice management and enhancing the pet owner experience. By bringing insurance access directly into our platform, we are empowering pet owners to make informed decisions about their pets' healthcare while improving efficiency for veterinary practices." About Assisi Veterinary Software Assisi Veterinary Software is cloud based and provides a practice management solution for all animal types. Designed to streamline tasks, Assisi is an easy to use, comprehensive system that will help you manage your practice more efficiently. Complying with GDPR, Digital Tax and using less paper Assisi is an up to date system providing all you need from a veterinary system.

Running a successful equine practice requires efficient and effective management tools. Assisi offers a comprehensive set of features to help you manage your equine practice seamlessly. From appointment scheduling to invoicing and payment processing, Assisi improves your processes and automates repetitive tasks, enabling you to drive efficiency and productivity. Effortless Livery and Stable Management You can effortlessly record details of horses not kept at the home address, with both locations easily accessible within the appointment and on the offsite app. Equine charts simplify the recording of conditions, dental issues, body evaluations, and eye examinations, allowing for comprehensive patient care. With Assisi, you have all the tools you need to effectively manage livery and stable operations. Uninterrupted Access with the Off-Site App Assisi's Off-Site app ensures uninterrupted access to vital information even when you're offline. Whether you're in a remote location or experiencing poor reception, the app allows you to access patient notes, scan barcodes, record payments, and even email or print prescriptions for your clients. With Assisi, you can deliver exceptional care to your equine patients, regardless of your location or internet connectivity. Your Equine Practice's Data, Secured Assisi’s built-in GDPR module offers a comprehensive solution for veterinary practices aiming to achieve and maintain GDPR compliance. By using Assisi veterinary software, equine vet practices can be confident in their ability to handle personal data in a secure, transparent, and compliant manner. The module's integration within the software streamlines data protection processes, eliminating the need for separate tools or manual compliance management, enhancing the reputation and trustworthiness of veterinary practices. Assisi veterinary software stands as the complete software solution for equine practices. By embracing Assisi, equine practices can unlock increased efficiency, enhanced patient care, and improved practice management. By adopting Assisi, equine practices can experience a new level of productivity and success.  For more information, book a free demo today .

As the veterinary industry continues to evolve, veterinary clinics must find new ways to connect with their clients and market their services. An investment in veterinary software can help to improve client communication and drive effective remarketing. This can help veterinary clinics stay competitive in a crowded market. In this article, we will explore the many benefits of using client communication tools for veterinary clinics, and how they can help improve the overall experience for both the clinic and its clients. Improved Client Retention By keeping clients informed and engaged, veterinary clinics can increase the likelihood that clients will return for future visits. Regular communication and marketing can also help to build trust and loyalty with clients, which can lead to long-term relationships and positive word-of-mouth referrals. For example, veterinary clinics can use email or text message reminders to keep clients up-to-date on upcoming appointments, animal care recommendations, and other important information. Veterinary practices can also use social media platforms like Facebook and Instagram to share educational content, promote special offers, and keep clients informed about the latest news and events. Increased Revenue Regular client communication can also help veterinary clinics increase revenue by promoting new services and products and encouraging clients to take advantage of these offerings. For example, veterinary clinics can use email campaigns to introduce new services, special promotions, or discounts to encourage clients to try these services. Similarly, veterinary practices can use digital marketing strategies like search engine optimisation (SEO) and pay-per-click (PPC) advertising to increase their online visibility and attract new clients to their veterinary clinic. These tools can help veterinary clinics reach a wider audience and connect with potential clients who may not have heard about the vet clinic. Improved Client Experience Veterinary practices can improve their overall client experience by making it easier for pet owners to connect with the vet clinic and access important information about their pet. For example, the use of veterinary software integrated into pet apps can provide clients with secure access to their pet’s information, appointment history, etc. This can help to streamline the communication process and reduce the risk of errors or miscommunication. At Assisi, we believe that by leveraging these tools and investing in robust veterinary software like Assisi veterinary system, veterinary clinics can create a more engaging and interactive experience for their clients and this can help to build stronger relationships and create a sense of community around the veterinary clinic. For more information, book a free demo today .

There are plenty of tools used in the veterinary industry to help care for and examine pets. The industry has experienced substantial growth over the last decade as new tools have been introduced to help vet professionals and pet owners alike. Last week, we had the pleasure of showcasing Assisi at the London Vet Show with the chance to speak with both new and existing customers during both days. This was an opportunity to connect with the veterinary community and share ideas on how practices can more effectively utilise Assisi and ultimately improve the operation of their veterinary practice. It was an opportunity to share new features like AssisiPay. We were proud to showcase our My Pet Health App and also the launch of our new website. AssisiPay ensures accuracy in card payments, allows payments over the phone, through Assisi, helping you save time and double entry. Pay by Link is an excellent way of requesting payment when sending an invoice or statement.

There may be times when missing an appointment is completely unavoidable, but no-shows (or DNAs) will always be a source of frustration in any veterinary practice. Not only do they waste the time of the appointment itself, but potentially also time spent in preparation for the appointment, and for multiple members of staff.

When you’re busy with patients in a hectic practice, or out visiting animals on site, the last thing you want to have to worry about is cashflow. It’s a huge drain on resources to have to chase overdue accounts, not to mention the loss of revenue when invoices remain unpaid.